Gallery support center

  • INFO

    DOES JPEG loose QUALITY IN OUR CLOUD

    Short answer is no. We do not manipulate image files - meaning saving them after change or upload. We even don't manipulate IPTC metadata - these are submitted to agencies separately.

    Your JPEG files are not being touched in our storage.

  • INFO

    DOES JPEG LOOSE QUALITY WHEN SUBMITTED TO AGENCIES

    Agencies manipulate images in their own manner. But during submiting from our app, images stay intact

  • INFO

    What formats do you support?

    For photos we currently support only JPEG. But we are working on TIFF support.

    For vectors we support EPS. Upload only EPS. For agencies requiring that, we will zip it with thumbnail automatically.

  • solve

    I'm unable to upload photos

    One reason could be, that you are trying to upload non-jpeg photos. Get sure, if there are only JPEG files in your upload batch.

    Another reason could be hit of submit limit. It is total amount of photos submitted, so removing images won't solve the issue (our plans are designed to fit portfolio your size).

    It that case, you need to upgrade to higher plan

  • INFO

    Do you support vectors?

    Yes we fully support vectors.

    You only need to upload EPS file to our app and we will generate thumbnail for it.

    On submit, we zip EPS + thumbnail for agencies who require that.

  • info

    Do you support videos?

    Not at this moment, but we seek to support this in the future.

  • INFO

    Can you read IPTC metadata from uploaded photos?

    Yes, our app is able to read currently existing IPTC tags from JPEGS and use them.

Contact

Email: michal@contributr.io

Phone: +420 774 646 172

  • Facebook Sociální Icon
  • Pinterest Sociální Icon
  • Instagram

Legal documents

Accepting

Identification

Doubek Industries s. r. o.

Husitská 73/76,

417 41 Krupka

Czech Republic

IN: 09188690

Zapsaná v obchodním rejstříku 26. 5. 2020

Spisová značka: C 45401/KSUL Krajský soud v Ústí nad Labem